Closed Loop or Distribution Center

For customers who will be receiving logger data as well as reusing or returning loggers.

Upon account creation you will be emailed a temporary username and password. Use the provided username and password for your initial login to the temptrip.net website.

Check the box and select the "Agree" button once you have read and understood the service agreement & terms. Upon login you will be taken to your company's homepage. The homepage will show a grid of buttons used to access the main features of the website.

Creating a Custom Username and Password

To change your login information to a custom username and password, select the user accounts button on your homepage.

Select the key icon under the “Options” header.

Update your username and password and press “Save.” An email will be sent to you confirming the change.

Add/Confirm Location Details

To view and edit the location information for your company, select the locations button on your homepage.

Select the pencil icon to view your company's location information.

Use this page to fill in the address, contact information, and shipping information for this location. Select the “save” button when you are done to ensure your changes are saved.

Note: The data appending options are advanced features that can be further explained in the full website guide or by speaking to a TempTRIP support associate.

Ordering TempTRIP Loggers

To place an order of TempTRIP loggers, select the order button on your homepage. This will open the TempTRIP order page.

Select the add to cart button next to the logger name "BT-RETAIL-01". This will open a window that allows you to select a few options for your loggers.

First, enter the quantity of tags you would like to order. Next, choose what temperature plan you would like loaded on the logger before delivery. Finally, review/change the default logging interval for the product. TempTRIP recommends leaving the default interval at 10 minutes unless a different interval is specifically requested. Select the "Add" button to add the tags to your cart.

Note: Temperature plans are detailed temperature specifications that help determine the quality of product after shipment. We recommend first time users select the default temperature plan. The temperature plan associated with your data can always be changed after trip completion. A detailed guide on temperature plans can be found in the full website guide.

After adding the tags to your cart you will be returned to the order page, which will be updated with the tags you have added.

If necessary, you can repeat these steps to add more loggers with different temperature plans loaded on them. Otherwise, select the checkout button to proceed. You can also select the remove button to remove any unwanted tags from your cart, or the cancel order button to cancel the order entirely. After selecting the checkout button, you will be taken to the order summary page.

On this page you can add a custom reference number to the order, write in any special instructions, and select your desired delivery date.

Note: The order reference number will be auto generated by default. Orders are usually shipped the day following the order date.

You can also change the current shipping address or add a new shipping address by selecting the add new location button , or return to the previous page by selecting the return to order button .

Note: If you would like to set up recurring orders, speak to a TempTRIP representative or email TempTRIP support.

Once you have reviewed your order and are satisfied with the shipping information, select the submit order button . A prompt will appear confirming that you would like to submit your order.

Select “Yes” to place your order. Once your order has been submitted you will be sent a confirmation email and redirected to an online receipt of the transaction. Select “Print Order” to print the receipt or select “Home” to return to your homepage.

Using TempTRIP Loggers

Your order of TempTRIP loggers will arrive in a box containing the loggers, an orange protective packing pouch for each logger, and a short instructional sheet. The loggers will arrive already affiliated with your company and ready to use. Using the loggers is as simple as activating the logger, placing the logger in a packing pouch, and attaching the packing pouch to the shipment.

To activate a TempTRIP logger, press and hold the start button for about 3 seconds until the green light blinks 4 times. This indicates the logger has started logging temperatures.

Once activated, place the logger inside the adhesive packing pouch. Peel the back layer of the pouch to reveal the adhesive and attach the pouch to the outside of the product’s box. Make sure the pouch is placed on the side of the box on the 1st or 2nd tier of the pallet. The orange packing pouch must be visible from the back of the trailer.

Some retailers may require more than one logger per shipment. Make sure that for each shipment you use the number of loggers currently required by the retailer, and make sure there is only one logger per packing pouch.

Reading Logger Data

Edge Reader

App

Returning Used Loggers

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Last updated 2 years ago

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